crisis communication planning

Crisis Communication Planning: State to Local Considerations


Crisis Communication Planning Tool

Being prepared to handle a crisis must include a plan to communicate effectively with all those affected. Without it, an organization and the people it serves can suffer even greater consequences. A consistent and coordinated approach to crisis communication strategies is critical. It is equally important to take into account the varying concerns and needs of clients and stakeholders, available resources and potential liabilities when developing a crisis communication approach. As part of my COM562 Crisis Communication Planning class summer semester 2014, I developed a user-friendly tool to help guide state level organizations in developing flexible crisis communication protocols that meet statewide needs as well as specific local and regional needs.